Consumer Complaint Detail

FIRESTONE / STEELTEX AT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003215900 Incident Date: May, 22 2003
Consumer's City: GILBERT Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEELTEX AT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 25 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was driving our 2000 f350 ford truck. it was equipped with firestone steeltex tires on the rear. at a speed of 55-60 mph on i17 in arizona my wife experienced a catastrophic tire failure on the left rear tire. there was no warning, the tire simply seemed to come apart. she managed to control the vehicle and bring it safely to a stop on the edge of the highway. she stated that there was no debris in the road. it was approx. 12:30 pm, the temperature was in the 90's, and the road was dry. after road service changed the tire she continued on to flagstaff, az and dropped the rim and destroyed tire off at a discount tire for replacement of the tire. the service writer stated that was the worse failure he had seen on a tire. the tires were oem. they had been inspected the week before by the local ford dealership as part of routine service the same week as the incident. the distruction of the tire resulted body damage to the left fender area of the vehicle. i requested and have the destroyed tire. i agree in over 20 years of military service i have never seen tire that failed in this manner. *nlm