Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003216362 Incident Date: Feb, 19 2003
Consumer's City: TALLAHASSEE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCK21C93M Date added to File: May, 25 2021
Date Complaint Received: Jun, 01 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 09 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Transmission - intermittently will not shift from reverse to drive. occurred beginning the third week after purchase of this brand new car. took to dealership - they adjusted transmission but said they cannot replicate the problem so i will have to wait until it gets worse or leave it until they experience the problem. now the transmission (as of 1 week ago) occasionally "slams" into first and second gear. i am scheduling another service with the dealer. i advised them the failure to shift from reverse to drive is a safety hazard (i have been almost rear ended 3 times in a parking garage). they are not the least bit concerned. i asked for a new replacemenet car since it had 500 miles on it at that point - they would not even discuss this. i am not optimistic as they will likley give me the "we cannot replicate the problem - you will have to wait until it gets worse" routine. this is a safety hazard. i want a new car or a new transmission.*ak