Consumer Complaint Detail

PONTIAC / BONNEVILLE / 1993

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003216767 Incident Date: May, 21 2003
Consumer's City: Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 1993
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline:turbo/supercharger
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hey, how you doing. my name is [xxx]. i took my mothers ([xxx]) 93 pontiac bonneville into the pontiac dealership on 159th st in southholland illinois. i know that dealerships have certified mechanics. the problem is, my mother's car would crank but wouldn't start. i took it to the dealership, and they told me that i would need a turbo gasket and a manifold gasket. when the job was done they told me the bill came to six hundred and something dollars. however, my car was still not running because that wasn't the problem. they told me i need to get a new turbo system. the problem is, i don't think that it's fair for the dealerships, certified mechanic to be making guesses on what's wrong with the car when he went to school to know everything about it. at this point, i have to pay out of six hundred dollars for something i don't need, the car is still not running, because the mechanic didn't know what was wrong. on top of that, you can't take your car to no place better than the dealership .*ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr