Consumer Complaint Detail

FORD / CVPI / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003217025 Incident Date: May, 22 2003
Consumer's City: MANCHESTER Consumer's State: CT
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CVPI Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Wheels:rim
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jun, 09 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have a fleet, 18, of ford crown victoria police interceptors assigned to our police department. ford has notified users of the possibility of rims developing cracks and tires losing air. i have been in contact with ford and with ford dealerships in our area regarding the replacement of rims. ford has notified us that if the rim does not show a crack they will not replace it. we have taken steps to test the rim with a penetrant and developer, magnaflux and actual x-rays. we feel that ford is ignoring a potential serious safety incident and brushing this off "until new rims come off production". if a fleet staff recommends that rims be replaced because they see what they feel is a deficiency ford should honor that request. what surprises and dismays us is the attitude they have and their failure to issue a recall.*ak