Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003219064 Incident Date: May, 23 2003
Consumer's City: ROCKY GAP Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:constant velocity joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GZ78Y4WC Date added to File: May, 25 2021
Date Complaint Received: Jun, 12 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Cv joint/boot on front of 1998 jeep grand cherokee limited broke dropping the full time 4 wheel drive shaft. auto purchase included 100% warranty 1 year or 15,000 miles on internal powertrain. warranty co. say damage is not considered part of internal powertrain. two weeks after leaving the lot, i now have a 2-wheel drive. my husband & i ordered a brand new cvj/drive shaft and have been waiting for over 2 weeks for delivery, we have been given the run around. the dealer that we bought the part through says 118 of these are currently on order with the manufacturer and they are on b/o due to the demand. we've made a payment on a 4 x 4 automobile we rode for 2 weeks that is now a parked 2 wheel drive. *nlm