Consumer Complaint Detail

FORD / CROWN VICTORIA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003219186 Incident Date: Jun, 10 2003
Consumer's City: NASELLE Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FALP74W7VX Date added to File: May, 25 2021
Date Complaint Received: Jun, 14 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 03 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my 1997 ford crown victoria down the highway there was a gush of smoke behind my car and it started to over heat. stopped and found anti freeze spraying out of exhaust manifold. had it towed to a mechanic that advised me that ford had updated plastic manifold part with an aluminum part but did not do a recall. $1,000 dollars later i was back on the road. we are ford people and very disappointed in ford for not recalling this item. i had my whole family with me and 3 hours from home, had to pay for another night of lodging and food on top of the whole experience being stressful i am out $1,000 dollars. we are going to write to ford and better business bureau. after that we will go to small claims court. *nlm