Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003219343 Incident Date: Jun, 08 2003
Consumer's City: PEARLAND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2P4GP44GXYR Date added to File: May, 25 2021
Date Complaint Received: Jun, 16 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 02 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2000 chrysler grand voyager's a/c broke at less than 29000 miles. the warranty ran out just 2 months. its evaporator had to be replaced. the full cost to repair was $1200. the dealer wanted us to pay $530 at first. after several phone calls, the dealer made us pay $259. chrysler denied that their 2000 mini-van evaporators are defective. we think they are defective. an average evaporator should not fail at 29000 miles. we searched the web and found that other chrysler models have had evaporator problems. we also found that there is a secret or good-will warranty dealing with a/c evaporator problems. *jb