Consumer Complaint Detail

FORD / MUSTANG / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003219346 Incident Date: Jun, 11 2003
Consumer's City: GRAND PRAIRIE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP40472F Date added to File: May, 25 2021
Date Complaint Received: Jun, 16 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Feb, 28 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Subject:airbag failure comments: twice now my son has had an accident with his 2002 mustang and the airbag did not deploy. fortunately he was not hurt. my major concern is that i had the airbag specifically tested at the repair shop at the last repair before accepting delivery of the car. i was told someone is hired by the repair shop to come out and run tests by hooking up instruments to the car and getting a read out. to the best of my knowledge this was done but my son just had his 2nd accident and his car hit a concrete barrier at better than 40 mph and the airbag still did not deploy. i have reported it to consumer service at the ford website but have not received a response. i am very concerned about my son's future use of this car and that fact that my wife owns an identical mustang of the same manufactured year of 2002. have there been any other cases where the airbag has not deployed when it was expected too and who can i contact about further action to take? very concerned, chris koss from nhtsa web site. *jb