Consumer Complaint Detail

MERCURY / COUGAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003219488 Incident Date: Apr, 27 2003
Consumer's City: PACHECO Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: COUGAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:alternator/generator/regulator
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1ZWHT61L415 Date added to File: May, 25 2021
Date Complaint Received: Jun, 18 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 25 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Just over 36,000 miles, the alternator completely failed leaving myself and a passenger stranded more than 50 miles away from home. due to the fact that the warranty expired at 36,000 miles the local dealerships all refused to assist me with this matter forcing me to pay to replace the alternator. furthermore, i was informed by several mechanics that a reasonable time estimate on an alternator is 100,000 miles. *nlm