Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003219698 Incident Date: Jun, 10 2003
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1P4GP44R6TB Date added to File: May, 25 2021
Date Complaint Received: Jun, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon driving at highway speeds of 70-80 mph, my van lost power suddenly. i was unable to steer because the engine cut off. it was a rapid speed decrease, i watched the tachometer drop in speed. i was in the fast lane and at a dead stop. a few minutes later i was able to restart the van and pull to the left shoulder of the freeway. i took it to a chrysler dealer and they pulled 2 codes from the van's onboard computer. however, they tell me that they cannot pinpoint the problem without it occurring again. the same thing happen 3 years ago, again i was on a road trip traveling 70-80 mph in hot weather and the van lost power. upon reaching my destination, i took the van to a chrysler dealership, which at that time, could not pull any codes. after leaving the van for a week, i drove it back home. the van stopped twice, home is 400 miles from my destination. when i arrived home, i took the van to a local chrysler dealer, and they pulled a code that indicated a misfire in cylinder #5. they cleared the code (don't know why...), and they tried to duplicate the code. they could not.... the dealer charged me $50 and told me that since they could not duplicate the error code the car should be fine to drive again. now, it happens again in the year 2003... very concerned. *nlm