Consumer Complaint Detail

DODGE / RAM QUAD CAB / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003220172 Incident Date: Jun, 26 2003
Consumer's City: JOLIET Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM QUAD CAB Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:driveline:differential unit
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7HF13Y11G Date added to File: May, 25 2021
Date Complaint Received: Jun, 26 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 02 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought new a 2001 dodge ram 1500 quad cab 4 wheel drive with the off road package one of the options that was suppose to be included and installed from the factory was a anti spin differential also known as a post traction or limited slip well i noticed this truck didn't have very good traction in rain or snow unless i put it in the four wheel drive mode it should of had better with the anti spin rear end well i just passed my 36000 mile factory warranty and i was doing maintenance on said truck while changing the gear oil in front and rear differentials i discovered that the rear is not equipped with the anti spin option that was said to have been installed and that i paid extra for [how many other of these trucks did they sell with advertised option that was not installed ] i have called the dealer and the dodge 800 number all i get is the run around as well as the b.b.b which by the way says dodge does not participate in and just because my truck just went out of the factory warranty [ mileage wise] is irregardless as i paid for said extra option of this anti spin differential and either want it installed or some money back [to have it installed would be in excess of 1500.00 dollars and one thing it is consumer fraud and false advertising also the anti spin differential is a added safety option that i paid extra for and did not receive. *jb