| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003220659 | Incident Date: Jun, 19 2003 |
| Consumer's City: OSHKOSH | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MARK VIII | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1LNLM91V5VY | Date added to File: May, 16 2021 |
| Date Complaint Received: Jun, 26 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 19 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: When the driver's side low-beam hid headlamp began failing, i took it to the dealer, since parts are not available anywhere else. then i found out that parts will cost $780 ($200 for the headlamp + $580 for an "upgraded" mounting assembly which is required due to parts obsolescence and a lincoln engineering mistake). after some complaining, i got ford and the dealer to reduce cost to $380 for parts plus $120 for labor. $500 to replace a headlight (required safety feature is absolutely unacceptable! *jb |
