| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003221954 | Incident Date: Jun, 28 2003 |
| Consumer's City: CONCORD | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Dorel Juvenile Group |
| Model Name: HIGH BACK | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:harness retainer/chest clip |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 01 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have grave concerns regarding the eddie bauer high back booster w/ latch car seats. i purchased the morgan eb high back booster w latch in august of 2002 for my sons 1st birthday. on june 29th of 2003 the chest clip broke. it will not latch which renders the car seat itself useless. i also have concerns regarding the straps themselves. they are so thin and no matter how tight i adjust them they are easy for my son to maneuver out of. the latch with the red button on the crotch area twists and he is able to push the red button..which i thought would be impossible. i have tried to contact cosco for a replacement chest clip but have been unable to get through to their customer service via phone or email. they are supposed to open at 7am eastern time. i've called several times at 7:30am and been told they were closed. i've called at other times and never been able to get through. i've emailed several times and never r'cvd a response. the car seat is also easily tipped. its tight at first but after a few days driving it needs adjusting again. poorly made! an accident waiting to happen. *ak |
