Consumer Complaint Detail

SATURN / SL / 1996

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003222257 Incident Date: Jun, 30 2003
Consumer's City: WEST HOLLYWOOD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SL Model Year: 1996
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1G8ZH5280TZ Date added to File: May, 25 2021
Date Complaint Received: Jul, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 10 1996
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Unsatisfactory responses from saturn customer service; repairs that should be covered per californias lemon law for our 1996 saturn sl1 with only 46k miles. rote to gm & saturn ceo's. they lie and do not stand behind their crappy product. we will never buy american again!per my recent conversations with saturn customer service, there has been absolutely no effort of goodwill to reimburse and fix the below aforementioned mechanical problems from the inferior materials used in building our saturn vehicle. the failures we need reimbursement for are: 1.starter replacement: $211.08 + 45.17 = $256.25; we were broken down and had to get fixed immediately at a pep boys shop, 2.new interstate battery: $108.15; we were broken down and had to get fixed immediately at a chevron shop, 3.transmission gasket parts and labor: $ ~150. (tbd); already paid and in saturn database; trans. seized up now and needs $3000 work; saturn won't pay for repairs, 4.alternator parts and labor: $176.61; we were broken down and had to get fixed immediately at a pep boys shop, the work that needs to be done at saturn now is: 5.radiator parts and labor (saturn work order estimate so# 123412): $417.16 6.oil gasket parts and labor (saturn work order estimate so# 126859): $ tbd 7.repeat transmission service and gasket parts and labor (saturn work order estimate so# 126859): $ tbd, this has already been done 18 months ago and is leaking again! also complete rebuild/ $3000.8.front passenger seat reclining mechanism needs repair. *ak