Consumer Complaint Detail
FORD / CROWN VICTORIA / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003222691 | Incident Date: Jun, 29 2003 |
| Consumer's City: | Consumer's State: VA |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Vehicle speed control:cruise control |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FAFP74WX3X | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 09 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Cruise control failed at almost full throttle while going uphill from lee vinning ca to mammoth lakes ca, on us 395, from about 4,000 ft to 8,000 ft elevation. vehicle was a budget rental car, contract 133247, from long beach, ca, (lgb) airport location, 2003 ford crown victoria, din [xxx], ca license [xxx], less than 9,000 miles. brake & cruise control off switch did not remedy throttle position. stopped car by applying brake & switching off engine on side of road. did not attempt to switch engine off at high speed as it may, or may not, have locked steering wheel. fixed problem as a "cable assembly" between "cruise control box" & carburetor had particularly come loose, jamming cable on pulley. there seem to be a defect in the fastener for the part reattached allowing recurrence.budget @ 800 858 5377 would not record problem but told me to report to lgb budget at turned in.spoke to service personnel at nearest ford dealer, eastern sierra motors, bishop, ca who said there were other rare instances of this happening & that it was an item covered by warranty (phone 877 503 6257). reported this to budget agent at lgb who was flippant & rude. he did not seem to care nor did i get the feeling that the item would be fixed. time of report 0620 hrs/6 july 03 (budget was 20 minutes late opening). agent reported his name as jock rocket (suspect this is not correct).i request that budget be contacted to have the car fixed so it will recur with a less experience driver who may be killed or injured. also, ford should be contacted to fix this defect.*ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr |