Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003222921 Incident Date: Feb, 28 2003
Consumer's City: CLAYTON Consumer's State: NC
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCP21C31M Date added to File: May, 25 2021
Date Complaint Received: Jul, 11 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had the headlight bulbs (low beams) 3 times in my new beetle. the manufacturer suggested that i not run the lights while driving during the day. they said that excessive use of the headlights will cause the bulbs to burn out faster. sorry, but the headlights come on automatically when the car is on and the parking brake is released. so the lights are on all the time the vehicle is available for motion. the driver has no control on the use of the headlights orther than engaging the parking brake while driving. hmmm, does not sound like an alternative that is useful. the lay person can not change these bulbs, it takes a mechanic to remove/disassemble the entire lamp assembly to get to the bulb. and vw is not reasonable in their replacement cost (labor) of this part. especially after the third time in 13 months.*ak