Consumer Complaint Detail
TOYOTA / HIGHLANDER / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003222930 | Incident Date: Jun, 29 2003 |
| Consumer's City: MATTHEWS | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: HIGHLANDER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEGF21A530 | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 11 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On the way home from the dealer we opened the rear windows slightly. the result was a pulsating pressure painful to the ears of all occupants. increasing speed increased the painful effect we later learned was something experienced by all highlanders from 2001. the dealer said it was the "first" he heard of this phenomenon. toyota customer relations said they were aware this happens when you open rear window(s) in a highlander and agrees that it should have been disclosed to us giving us an opportunity to purchase another model instead. at this point this condition is totally unacceptable and the dealer is giving us no indication they are going to do anything but hope i give up. to purchase a car for $30,000+ and be told not to open the windows is absurd. it is unfortunate i am being forced to go to arbitration when the car has such low mileage. i have since found out that the highlander is on the national lemon list. i hope this will help anyone considering the purchase of a toyota highlander.*ak |