Consumer Complaint Detail

VOLVO / S40 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003223096 Incident Date: Jun, 26 2003
Consumer's City: DALLAS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S40 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1VS27563F Date added to File: May, 25 2021
Date Complaint Received: Jul, 14 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 23 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am currently driving a 2003 volvo s40. it has been experiencing a transmission slip between 2nd and 3rd gears. i had taken the car back to the dealer for two times due to the above problem. the only thing they did was upgrading the program, which it did not help at all. the major problem is i almost got in a major accident on 6/27/2003 while i was making a left turn and the car lost power in the middle of the road. the on coming traffic barely missed running into my volvo. this transmission slipping usually last for 2 to 3 secs and this lost of power can put me into major accident easily. i asked volvo to take my car back, but they said they could not reproduce the problem while the car was in the shop, the turth is, the problem does not happen everyday. i am extremly mad that volvo does not care about the lifes of their customers. in fact, this is a know problem even volvo has a tech note for this. but i guess as long as they cannot reproduce the problem, they dont care even we are taking about potential major accidents here. please help. thanks.*ak