Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003224038 | Incident Date: Jul, 02 2003 |
| Consumer's City: GRAFTON | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 2000 |
| Vehicle Involved in a Crash: Yes | Component's Description: Air bags:frontal |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MEFM75W4YX | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 21 2003 | Complaint Type: EVOQ |
| Incident Reported To Police: Yes | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving the consumers wife loss control of the steering wheel and hit the rails on both sides. the vehicle headed into a ditch on the left side, the consumer yanked the wheel to send the vehicle straight but instead the went across two lanes and slammed into the median. the dealer was notified. the air bags did not deploy. at the time of the accident, the consumer was working the electronic passenger seat controls and the consumer wanted to know if there was any connection. *ak *scc the mechanic claimed the ball joint failure caused the accident, the ball joint had no grease. *jb |