Consumer Complaint Detail

LINCOLN / LS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003224615 Incident Date: Jul, 14 2003
Consumer's City: RONKONKOMA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: LS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM87A63Y Date added to File: May, 25 2021
Date Complaint Received: Jul, 14 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 23 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Just purchased 03 lincoln ls v-8 sport three weeks ago, already into service. the tranny is slow on up and down shifts. the service dept. ( neil lincoln mercury @ 1900 rt 112 medford ny) said this was a known problem on my initial call, just bring it in and they will reprogram the tranny should solve the problem. my second complaint is i noticed an excessive amount of uncomfortalbe heat underneath the driver side dash while driving, i suspect this is due to the lack of an insulated cover. this cover i come to find out was in the 2000, 2001, 2002, model years. unfortunately some genuis decided to forget it. that's a problem, as it is not just a little warm, but really hot, i can't imagine my complaint was the first for this, as none of the 03's are equiped with this protective cover. the lincoln support customer service has advised me i must talk with service, as this is not a part on the 03, and service tells me to speak to lincoln, as this is a valid complaint. what the heck am i suppose to do? oh and back to the tranny what if it decides to just go to mush while i'm crossing an intersection. to late to say sorry then! i've heard that the 30,000 mile tranny tune up will often solve this tranny issue, can i make them service it now i've got 1,500 logged to date. thank you for the assistance, it is very much appreciated, sorry for the long message. brian