Consumer Complaint Detail

MAZDA / PROTEGE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003224818 Incident Date: Jul, 01 2003
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BJ245221 Date added to File: May, 25 2021
Date Complaint Received: Jul, 16 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 16 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a distinct transmission whine/squeal that occurs when the car accelerates beyond 50 mph. this began to occur after about 17000 miles. it was not present when i purchased the car. mazda claims this is 'normal' and caused by the resonance of parts which occurs once the engine has been broken in. this information was never disclosed to me when purchasing the vehicle and i feel it is bizarre that a new car would have such an inherent flaw that mazda feels is normal and that customers accept the noise factor once the car is 'broken in'.*ak