Consumer Complaint Detail

FORD / CONTOUR / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003224887 Incident Date: Jul, 10 2003
Consumer's City: EL PASO Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FALP6532SK Date added to File: May, 25 2021
Date Complaint Received: Jul, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 1995
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine cooling fan caught fire in 1999 - car under warranty and repaired by dealership. 2 more engine cooling problems in 1999 the most serious problem was when the water pump failed. the engine had to be replaced. in 2002 the engine began overheating and we had to replace the thermostat, other problems encountered were replacement of oxygen sensor and fuel pump due to leakage. in june 2003 car overheating, the cooling fan connection had become disconnected. in july 2003 car overheating, checked by mechanic who noted that there water pump was leaking, recommended dealership repair due to cost. on day one dealership estimated cost of water pump replacement $380.00. day two dealership calls - head gasket blown and fan belt worn bill now $1100.00. day three dealership calls - one of the oxygen sensors and another part needs replacing an additional $300-400.00. total bill $1600.00. *jb