Consumer Complaint Detail

AUDI / A8 / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003224901 Incident Date: Jul, 12 2003
Consumer's City: TEQUESTA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A8 Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUBG84D1VN Date added to File: May, 25 2021
Date Complaint Received: Jul, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The ignition switch in my 1997 audi a8 failed internally and was disabled in it's ability to spring back from the start position. with the switch contacts in a position between start and run, none of the electrical auxiliary equipment will operate. this includes the headlights / taillights, turn signals , wipers and other systems. this condition can also allow the starter to remain engaged with the engine running. in this instance, this occurred the first time at night with my wife. i believe that this failure represents a serious safety issue. research on the internet reviled that this failure has been well documented on other audi models. the nhtsa has previously issued recalls on the 1997 a6 (00v317000) and 1996 a4 (96v017000) models due to failure of the ignition switch. i contacted audi usa customer service (reps. name- megan) and entered a complaint - case#30325223 the dealership was contacted by audi usa the ignition switch was replaced by the audi dealer at a cost of $535.00 fully charged to me. *jb