Consumer Complaint Detail
FIRESTONE / STEELTEX AT / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003225050 | Incident Date: Jul, 01 2003 |
| Consumer's City: LITTLETON | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: FIRESTONE TIRE & RUBBER CO. |
| Model Name: STEELTEX AT | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:tread/belt |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3GNGK26G71G | Date added to File: May, 25 2021 |
| Date Complaint Received: Jul, 19 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 29 2001 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On july 2nd 2003, we experienced a blowout on our 2001 suburban. the firestone steel-tex tires (245/75r16)only had 13571 miles on them and we had maintained the truck and tires according to the gm service schedule at the local dealership. we were hauling a trailer in the mountains; temperature was only 75 degrees. we experienced a weird bumpy feeling and then a loud explosion. the tire tread was separting totally from the sidewalls. we had nowhere to pull off the highway to change the tire; it was a very dangerous potentially, deadly situation. gm is unwilling to help cover the costs for replacement tires, so far. they only were willing to replace the blown tire with the exact same firestone. we did not even request that the tires be replaced at no cost to us; we just want some help towards the purchase of another make of tires. given the number of similar complaints on your website; i can't imagine that there's no inherent flaw in these tires.*ak |