Consumer Complaint Detail

FORD / ZX2 (ESCORT) / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003225063 Incident Date: Jun, 10 2003
Consumer's City: CHEEKTOWAGA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ZX2 (ESCORT) Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAKP1136XR Date added to File: May, 25 2021
Date Complaint Received: Jul, 19 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 10 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 ford escort zx2. the car has a rough idle in drive and reverse. the car shakes so bad that the headlights and turn signals bounce. i took it to the dealer, had the motor mounts replaced and pcm computer udgraded, and still does it. i was told by the dealer that it's a known problem in escorts and mystiques. i would like to know if ford knows about this how come the consumer gets stuck paying the bill.*ak