Consumer Complaint Detail

DODGE / GRAND CARAVAN / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003225132 Incident Date: Jul, 06 2003
Consumer's City: MARQUETTE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Camshaft on 1996 dodge grand caravan failed (broke into two pieces) while driving down the ohio turnpike with family (two young children) in the van - failure of all power assist and foward motion (other than coasting) was immediate. the vehicle was in the middle lane at the time and if the road had been busier the potential exisited for a major accident and possible injury/death. the vehicle had approximately 98,100 miles on it at the time (3.3l engine). this failure may be related to chrysler tsb 09-008-01 which discusses camshaft failure with camshaft bearing wear. i would like to see daimler/chrysler "step up to the plate" on the potentially dangerous situation and correct the problem prior to the failure occuring. i will be contacting d/c to pursue reimbursement for the new engine as an event like this should not occur.