Consumer Complaint Detail

VOLKSWAGEN / JETTA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003225148 Incident Date: Jul, 16 2003
Consumer's City: LEMONT Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 11 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 3 out of the 4 window regulators on my 1997 vw jetta have gone bad within the past 9 or so months. i searched the nhtsa site to see if any recall had been ordered, and found nothing. during the last incident (my front passenger side window), the window made a loud noise, and then would not go back up...in the middle of my driving. the other 2 windows (both back windows) fall completely down. i feel this is a safety issue. the windows can "fall" at any moment. what if you have young passengers in the car? what if the window falling causes a distraction to the driver? what if it is raining or snowing, and you can't get the windows back up? after doing some research on the internet, i found many other vw customers who have had the exact same problem..and no recall is in place. not to mention that repair cost for 1 window is over $200.*ak