Consumer Complaint Detail

LINCOLN / LS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003225499 Incident Date: Jun, 25 2003
Consumer's City: ALTUS Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: LS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM87A21Y Date added to File: May, 25 2021
Date Complaint Received: Jul, 22 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 24 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My headlights fill up with water whenever any water is present. if it rains or i wash the car both headlights leak water in the assembly. i have had as much as 1/2" of water in the headlight assemblies. i have to remove the assemblies and drain the water through the bulb socket holes then reinstall them. this is a safety problem and someone is going to have an accident because of this. there is a possiblity of someone having water in the light assemblies and while driving at night they could hit a bump and cause the headlights to fail because of the water splashing on the bulbs and burning out, i had this experience, with one bulb. someone is going to a fatal crash because of this, it's just a matter of time. lincoln customer service center is not concerned about the problem and told me to pay to have their poor design replaced with new lenses as recommended by my dealer.*ak