Consumer Complaint Detail

FORD / MUSTANG CONVERTIBLE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003225637 Incident Date: Apr, 27 2003
Consumer's City: WALDORF Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG CONVERTIBLE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP45X13F Date added to File: May, 25 2021
Date Complaint Received: Jul, 23 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Recently purchased a 2003 mustang gt convertible and the dealership cannot seem to get the top to stop leaking. i recently filed a report with the dispute settlement board to get ford to replace the car. however, it recently rained and i attempted to contact the dealership to continue the warranty work on the convertable to include replacing the front seats due to water spots. dealership tells me they cant service the car because it is currently with the dispute settlement board, ford tells me it is still my car to get it serviced. i am at a total loss, if ford wants to drop new seats in the car every time it rains that is fine they can waste the money. i love the car but the dealership has acknowledged that they cannot fix the problem. dispute settelement board states they can't hear my case until the end of august. well by then the car will be full of mold smell from the rain and the seats will look worse then they do now......*ak