Consumer Complaint Detail

CHRYSLER / 300M / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003225911 Incident Date: Jul, 24 2003
Consumer's City: CLACKAMAS Consumer's State: OR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300M Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HE66G2YH Date added to File: May, 25 2021
Date Complaint Received: Jul, 25 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Windows stick to weather striping/molding causing motors to stop working. continuous problem. can't afford to fix rear windows, so they no longer open. motors are burning out because of defective weather striping material. normally happens during warmer time of year. dealer says that it's normal for all 3 or 4 to stop working at same time - pay the $800 to get it fixed - again. hazard - passengers in back seat cannot get window to roll down in an emergency - same in front seat when they stick. chrysler acknowledges problem in service bulletins. their 'expert advice' to service departments: use a credit card to unstick windows. use silicon spray to keep windows from sticking. we did that. they still stick because rubber material gets very soft in hot weather and then adheres to the window, causing it to seal tight and not roll down. only one touch on controller and the motor stops working. no advance notice. chrysler will fix the motor for $200 each, but will do nothing to replace the rubber window striping that is causing the problem. *ak