Consumer Complaint Detail

MERCEDES BENZ / ML320 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003227393 Incident Date: Jul, 28 2003
Consumer's City: BALTIMORE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 28 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 14 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Based on a dealer reccomendation, i have become aware the mercedes benz has been conducting and unpublicised "campaign" to advise owners of certian of the ml series suvs of the desireability of "upgrading", at the owners expense, the fuel system including filters and lines. this is apparently in response to a number of fuel filter and fuel pump failures, ascribed by mercedes to "poor quality u.s. fuel" these failures have the effect of immobilizing the car, without warning. these unexpected stoppages cn have very serious saftey implications if they occur in a moving traffic flow situation. mercedes is well aware of this problem but has not directly informed owners and takes the position that it is not a saftey issue and therefore not subject to a recall. i believe that a documented problem, ascribable to faulty design or materials that can lead to a sudden and unexpected loss of power is a very serious hazard and should be corrected by the manufacturer.*ak