Consumer Complaint Detail

FORD / EXPLORER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003227435 Incident Date: Jul, 11 2003
Consumer's City: MOUNT HOLLY Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 29 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 40,500 miles, ford explorer v8. vehicle would sway and pull side to side from front end, mostly unsafe at higher speeds on highway. dealer (miller ford , mrt. 38 , mount holly, nj)said it needed both front ball joints replaced. i had them replaced for $700 vehicle has never driven the same and does not "feel" safe on the road at high speeds. feels like front end driver side has a major problem waiting to happen and dealer says it is fine. any bumps or potholes make it sound like the front driver wheel from the joint is going to come loose sometime.*ak