Consumer Complaint Detail

COSCO / DREAMRIDE ULTRA / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003227719 Incident Date: Jul, 25 2003
Consumer's City: NATICK Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: COSCO, INC.
Model Name: DREAMRIDE ULTRA Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jul, 31 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When small birth weight/premies leave the hospital, an infant car bed rather than a car seat is often medically necessary, because sitting upright in a car seat can put a small birth weight baby into medical distress. cosco/dorel juvenile group wouldn't send me their crash test research showing the car bed safely protects a baby.the car bed flops all over the place - it pulls out about 8" from the back of the seat, and there is nothing securing it at the front, so it flips up against the seat back  jerking the little babys face into the seatback in a rear end collision. cosco said that it is supposed to be like that to "absorb the impact". when i put the newborn into the car bed, another potentially life-threatening design flaw was immediately apparent. the car bed straps on the seat lengthwise. at the babys head are several inches of space on either side. just the act of accelerating and braking make the babys head roll back and forth (the manufacturer said it doesnt come with a head roll, and i shouldnt use one because it wasnt designed to have one). if a sudden sharp braking movement or a rear end collision occurred, the babys head would whip towards the back of the seat, then towards the front, as the car bed simultaneously jerks towards the front of the car, and then lifts up, slamming the babys head against the seat back. are they truly safe, as the manufacturer insists? have they been crash-tested? i, parents and relatives of premies, and hospitals and medical personnel who recommend these should at least have the benefit of crash test results so we can assure that the little babies in our care are safe. *ak