Consumer Complaint Detail

CHRYSLER / 300M / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003227894 Incident Date: Jul, 30 2003
Consumer's City: DAYTON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300M Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3AE66G91H Date added to File: May, 25 2021
Date Complaint Received: Aug, 03 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 21 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Per dealer "steering rack has internally failed and needs replaced". the car was bought used with 32,000 miles and condition existed then although i did not recognize it at the time. car now has 44,000 miles. the steering felt a little loose and front tire wear were my only clues and i attributed those to car possibly being out of alignment. took car in for alignment and told cost to fix rack will be $1,100 or as much as $1,500 if tie rods need replaced. not a please experience with my first chrylser product and on their "premium" car no less. *ak