Consumer Complaint Detail

VOLVO / S40 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003228007 Incident Date: May, 09 2003
Consumer's City: VANCOUVER Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S40 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1VS29552F Date added to File: May, 25 2021
Date Complaint Received: Aug, 04 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 05 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The rear brake pads on my 2002 s40 volvo wore out at about 21 thousand miles and ruined the rotor. according to volvo corp. this is becasue the government is has prohibited them from using asbestos in the brake pads. volvo put noise making "squealeres" on the inside pads but due to the design of the brakes the outside pads wear out first causing a rivit on the pad to contact the rotor and ruin it before the pads can be replaced. according to three volvo service managers it is normal for the pads to wearout at between 15 and 20,000 miles.i have contacted volvo of america by email on two occasions to advise them of the obvious problem with their brakes they advised me they could offer me no reimbursement for the premature brake failure and would file the information .*ak