Consumer Complaint Detail

CADILLAC / ESCALADE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003228085 Incident Date: Jun, 30 2003
Consumer's City: PATTERSON Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ESCALADE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:seat heater/cooler
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GYEK63N32R Date added to File: May, 25 2021
Date Complaint Received: Aug, 04 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving with my children in my 2002 cadillac escalade and there was a real bad burning smell and smoke coming from my back seat. i looked in the back seat and there was smoke coming from the rear drivers side seat. the heated seats had gotten turned on by accident or turned on by themselves. we pulled over and got the two kids out of there carseats turned the heated seat switch off, waited for the seat to cool off. thankfully we caught it in time as my children could have been injured. i put in a complaint to cadillac to file arbitration as my heated seats have been reapired 3 times prior to them melting. cadillac denied arbitration and told me the dealer will repair it yet again.*ak