Consumer Complaint Detail

JEEP / WRANGLER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003228162 Incident Date: May, 21 2003
Consumer's City: ALEXANDRIA Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: WRANGLER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I would like to request your help regarding windshield damage that occurred on i395 in virginia. i have attempted to contact the company which owns of the dump truck by phone, email, and regular mail (with delivery confirmation), and have received no response. i also submitted a complaint to fairfax county consumer services division but was told that they only handle complaints regarding the sale or purchase of an item. below is a copy of the letter i sent to owens & sparrow, whose dump truck caused the damage. i have contacted vdot as well, but would like to request your help in addition to vdots. i feel very strongly that it is their responsibility to reimburse me for the replacement of my windshield. i would greatly appreciate your help with this matter. june 19, 2003 owen & sparrow, llc po box 1595 lorton, va 22199 dear reader: at approximately 12:15 p.m. on thursday, may 22, 2003, the windshield of my 2002 jeep wrangler was struck by rock-like debris that flew out of an owen & sparrow, llc dump truck traveling directly in front of me. this resulted in two chips on the drivers side of my windshield. at that time, i was heading north on i395 and was just south of exit 7 (glebe road). the license plate number of that dump truck was 604-442; however, i was unable to see which state the license plate was from. the dump truck also had a 1-800-827-safe sticker on the back of it with the number pg763. as a result of this damage, i need to have the windshield replaced. since i know that this damage was directly caused by debris from one of your dump trucks, i would like to request reimbursement of $389.82. this amount includes the cost of a replacement windshield as well as replacement of two decals on the windshield that also have to be replaced (fairfax county vehicle decal and emission inspection decal).