Consumer Complaint Detail

MERCEDES BENZ / 240 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003228258 Incident Date: Jul, 28 2003
Consumer's City: WEST CHESTER Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: 240 Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBRF61J43F Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 06 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pin chen, my father, was making a slow u-turn on a small street about 11 feet wide (vickie street in cerritos) on july 29, 2003. while he was slowly marking a u-turn, the car suddenly accelerated and ran into the curb. i contacted the mercedes roadside assistant and a mechanic, chris from house of import bunea park, came to scene and changed the flat tire. pin chen described the sudden acceleration problem he experienced to chris. chris recommended him to go to the dealership for further checkup. pin drove the car back to its original dealership, mercedes benz of long beach, that afternoon for a check up. i went to pick up the vehicle on july 30, the service representative brian edwards stated that there is no fault found in their diagnostic code. the test ($95) was performed in the presence of the mercedes cooperate representative. he also gave me an estimate of the damage, which is approximately $2300. he stated that since there is no fault from the diagnostic test, , mercedes benz of long beach stated that they are not responsible for this incident. due to its malfunction, we are afraid to drive this vehicle because it is too dangerous to operate. we would like further investigation on this matter.