Consumer Complaint Detail

MERCURY / TRACER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003228422 Incident Date: Jun, 05 2003
Consumer's City: WILLIAMSBURG Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: TRACER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 07 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My girlfriend owns a 1997 mercury tracer. at the time of the incident the car had been driven for approximately 110,000 miles. here engine light came on and we had a diagnostic analysis conducted on the car. the analysis said there was a misfire in the 4th cylinder and before we could change the spark plugs the car was no longer driveable. it turns out that mercury makes a piece of junk car and that the valve seats were manufactured with a powdered metal. it appears that the valve seat cracked and dropped into the cylinder resulting in the piston hammering down into that cylinder and destroying the engine. this car was only six years old and was kept in excellent condition but thanks to the incompetent craftmanship of the people at mercury my girlfriend was extremely inconvenienced (temporally and most of all financially) due to the cheapness of the engine. it is safe to say that we will never purchase another car manufactured by the ford company. foreign all the way. thank you. salmaan toor