Consumer Complaint Detail

BRAKE PARTS / DISC BRAKE ROTOR / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003228487 Incident Date: Aug, 07 2003
Consumer's City: WEST CHESTER Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: Brake Parts Inc.
Model Name: DISC BRAKE ROTOR Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 08 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front rotors were replaced on 7/5/2002 because they were warped (cat had 33,000 miles at that time), which was covered under warranty. car was taken in for brake inspection to a carx on 8/8/2003 (46,000 miles), and the rotors had to be replaced again, along with front brake pads. when contacted, both the lincoln-mercury dealer and corporate customer service line said that because there was only a 12-month/12,000 mile warranty on the rotors, they could not do anything but replace the items at full cost.*ak