Consumer Complaint Detail

CENTURY / SMARTMOVE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003230362 Incident Date: Jul, 31 2003
Consumer's City: HUNTERSVILLE Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: CENTURY PRODUCTS
Model Name: SMARTMOVE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:tether: strap/webbing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Aug, 11 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I removed my carseat cover to wash it and discovered that the straps that secure my child had both frayed halfway through at a point where they were hidden under the cover. had i not removed the cover and discovered this failure of the straps, they eventually could have torn all the way through and no longer protected my child. this carseat is a century smart moves 4710cft, manufacture date 19980306c, expiration date 12/04. century is now owned by graco. i do not recall the exact date of purchase but have used nov. 1, 1998 as i believe it was in the fall of 1998 and the form requires an exact date. similarly, i cannot say that the straps failed on a particular date as it appears to have happened over time. i used august 1, 2003 as the incident date as that is approximately when we discovered the failure. *ak