Consumer Complaint Detail

DODGE / AVENGER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003230397 Incident Date: Aug, 11 2003
Consumer's City: CHAMPLIN Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: AVENGER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4B3AU42N1XE Date added to File: May, 25 2021
Date Complaint Received: Aug, 11 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a problem with the construction of the front seats in my 1999, dodge, avenger, probably dealing with faulty welds in the frame.*ak on july 1, 2003, after having the seat leaned forward to access the back seat, i returned the seat to its normal upright locked position. however, the seat continued to recline farther than its proper locked position (i keep it at roughly an 80-degree angle, and it improperly reclined to roughly a 65-degree angle). i checked with the dealership, and the service personnel said the frame likely bent, and that it would be at least $450 (for parts) plus labor to replace it. he suggested installing a used seat as a replacement to save money, which i recently purchased and am hoping to install soon. when i wrote chrysler customer service, they said they wouldn't fix it or replace it because it was out of its three-year warranty (the car is just under four years old and has roughly 54,000 miles on it). needless to say, i was disappointed in their response. today, i was in my car and reached for my wallet. a popping sound came from the seat, and it reclined fully. this is absolutely unacceptable. i have checked the internet and have come up with at least two other instances of the same problem, one where a gentleman reached for his wallet and the seat reclined (http://www.consumeraffairs.com/automotive/dodge_avenger.htm) and one where a gentleman was driving down the road and his seat reclined (http://members.aol.com/_ht_a/grncamaro/ownerse8.htm). i am concerned that since i am not the only person to have this problem, it is a manufacturing defect, and i want chrysler to fix this problem.