Consumer Complaint Detail

CADILLAC / CATERA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003230583 Incident Date: Jul, 16 2003
Consumer's City: BURTONSVILLE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: CATERA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: W06VR52R6VR Date added to File: May, 25 2021
Date Complaint Received: Aug, 13 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 20 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle failed to start even with ample cranking power. towed to cadillac dealership. problem diagnosed as onboard computer containing emissions control unit. i was advised by my extended svc warranty company that because ecu was involved, repair should be covered under mandatory 8/80 federal emissions warranty required of manufacturers by the fed. clean air act. (veh. is six years old and has 61,000 miles).gm takes the position that repair is not covered under the fed emissions warranty but will not provide me a written explanation. i've had the car repaired at my own expense and would like recompense either underthe fed emissions warranty program or thru my extended warranty company.*ak