| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003230618 | Incident Date: Jul, 06 2003 |
| Consumer's City: VAIL | Consumer's State: AZ |
| Vehicle Transmission Type: MAN | Manufacturers Name: METZELER MOTORCYCLE TIRE |
| Model Name: 16080R16 | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1HFSC47092A | Date added to File: May, 25 2021 |
| Date Complaint Received: Aug, 13 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased new metzeler tires for my 2002 honda goldwing gl1800 to replace the worn out bridgestones that came new with the motorcycle. since new, the metzelers have given me a front end wobble at 35-45mph. the wobble makes it difficult to navigate the motorcycle through turns taken at 35-45 mph. i have contacted metzeler customer support at 1-800-747-3554 x5802 and spoken with jeff selbert. he acknowledged the problem and said metzeler was testing new tires in italy and hope to have a fix for the problem. jeff also said metzeler would not pay for the labor to replace an obviously defective tire on the bike and that my dealer should file for renumeration through the warranty channels. my dealer has called metzeler and left messages 6 times without a single reply from metzeler. i paid $480 for these two tires mounted and balanced from my dealer back in june and am unwilling to pay over $100 to have the defective tire(s) replaced. jeff at metzeler said he is not sure whether it is the front tire or the rear tire; i may have to replace them both to try to cure the problem as metzeler is not sure i would get a "good" tire(s) as there are plenty of metzeler replacement tires out there and they are not sure of a failure pattern yet. that is, metzeler does not know which tires are good and which are defective. i do not want to spend hundreds of dollars getting "free" replacement tires mounted and balanced only to find out the replacement tires are defective, too. help!!!*ak |
