Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 003230644 Incident Date: Aug, 10 2003
Consumer's City: CAPE CORAL Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:torsion bar
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 1GNEC16Z72J Date added to File: May, 25 2021
Date Complaint Received: Aug, 13 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The passenger side "sway bar", "stabilizer bar", or "torsion bar" (unsure of true name) came undone while my wife, four kids, and my mother were driving in the vehicle. i know several mechanics and none had ever heard of this happening to such a new vehicle. the dealership fixed the vehicle with no problem. they had never heard of this sort of thing happening either. i bought the vehicle used from the same dealership and they stated the previous owner "must have lowered the front end." i have parked next to other suburbans and mine was equal in heigth to the other vehicles. i feel this is just an excuse to why there was such a failure in the suspension of the vehicle. luckily my wife was only travelling at approximately five miles an hour when the thing fell apart. i can't even imagine what might have happened at highway speed. prior to purchasing the vehicle i spoke to the previous owner. the vehicle was used by his wife and was traded because she wanted something newer. i asked if anything had been done to the vehicle he replied "i didn't even own it for a full year" and that nothing was done to the vehicle. i felt the need to report this because i feel i may have come very close to loosing my family, and if i report it it could be researched to insure that this type of thing doesn't happen to anyone else.*ak