Consumer Complaint Detail

BMW / R1200C / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003231145 Incident Date: May, 04 2003
Consumer's City: SPOKANE Consumer's State: WA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: R1200C Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WB10496A73Z Date added to File: May, 25 2021
Date Complaint Received: Aug, 20 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 2 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bmw motorcycles model year 2003 model # r12cl have a significant wheel alignment/tracking problem secondary to a design defect. bmw argues that this is normal for this model and refuses toi address the problem. *ak this is a significant safety issue and there should be a recall mandated. following is a description of the problem as i described and confirmed it with bmw. 2003 bmw r12cl [xxx] has tracking to the right problems which have been confirmed by bmw master technician [xxx] at dealer 2049. front and rear wheel frame geometry and tracking to the right. this motorcycle was noted by myself to have a significant pull or tracking to the right side during normal operating conditions. the motorcycle was evaluated for this problem by bmw master technician [xxx] on june 3 2003 at dealership 2049 and he determined that this was a significant problem. the unit had been in service for 578 miles at this time. repair order 44013 was generated at this time documenting this problem. i have attached this for your review. since this problem causes rider fatigue from the constant steer pressure that must be applied to keep the motorcycle tracking following the road it is a safety issue also it will cause premature uneven tire wear , it must be addressed now. service manager long told me that he had contacted you to discuss this problem and possible solutions and that you replied  all bmw motorcycles track to the right information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr