Consumer Complaint Detail

FIRESTONE / 24575R16 / 9999

VNW81XL349

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003231261 Incident Date: Jul, 27 2003
Consumer's City: ORINDA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: 24575R16 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTSW31F7YE Date added to File: May, 25 2021
Date Complaint Received: Aug, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 16 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving my 2000 ford f-350 on freeway 80 west from davis ca, the right rear firestone steeltex atx size 245/75x16 developed a large bubble and tread separation. tire is factory supplied original with only 30,760 miles on it, tread still has 25% of depth left. tire was always noted to have run hotter than the others, but did not give any warning that failure was emmanent. when i questioned 2 firestone dealers about the high rate of failure for their tires, i was told that these tires have always been good and this has not been a problem. when i questioned them about getting a settlement toward buying another brand of tire, they got quite upset and defensive, refusing to do anything except a prorated amount toward a new firestone tire. i told them i was not interested in having another firestone tire, and they would not do anything else. i was not at all happy about the way i was treated, or about having to shell out for all new tires, since i don't trust the firestone tires remaining on this truck.*ak