Consumer Complaint Detail

DODGE / RAM QUAD CAB / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003231286 Incident Date: Aug, 21 2003
Consumer's City: BEECHER Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM QUAD CAB Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D7HU18Z42J Date added to File: May, 25 2021
Date Complaint Received: Aug, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 22 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2002 ram quad cab 4x4. the rotors needed to be turned to eliminate a severe brake vibration at about 15000 miles. at 28000 they need to be replaced to correct the problem again. i still have not worn out the original brake pads. dodge customer service contends that the problem has occured because of driving style, road conditions and the weather. i contend that they are poorly designed rotors. a ram "tough" truck should be able to withstand my wife's highway commute to work. these brake "failures" reduce the effective braking ability of the truck, compromise control and put undue stresses on the other suspension components. these brakes are an accident waiting to happen.*ak