Consumer Complaint Detail

LINCOLN / AVIATOR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003231368 Incident Date: Aug, 22 2003
Consumer's City: DURHAM Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: AVIATOR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMEU78H23Z Date added to File: May, 25 2021
Date Complaint Received: Aug, 22 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: There is a high frequency sound emanating from all 4 speakers. this noise is constant and can be overheard with the volume up and the radio playing. leith lincoln (raleigh,nc) denied the problem. ford dispatched an engineer and their east coast customer service rep. all claimed they could not "duplicate" the problem. i then confronted leith with a video tape of the noise and got a confirmation that the noise is at least a nuisance. i've been in contact with ford and they will not fix the problem. finally i brought the aviator to another dealership (michael jordan lincoln in durham) and they "duplicated" the concern. i asked the technition what he suspected might be and he said he did not know. i asked if hey was willing to look into it but he said he was instructed by ford not to further invistigate the problem on the grounds that the noise is a "feature" of all aviators. i have video of the sister car at leith that shows that the noise is not present in that car (just like at the time i bought mine). i spoke to a local audio center and they said it is an electrical problem likely due to a faulty ground wire. for more information on my story, visit http://www.brunners.ws/lincoln-lemon/. *ak