Consumer Complaint Detail

FORD / E550 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003231422 Incident Date: Jun, 29 2003
Consumer's City: EAGLE Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: E550 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FTSW31P13E Date added to File: May, 25 2021
Date Complaint Received: Aug, 23 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 17 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vin number [xxx] this is an 03 ford f350 4x4 crewcab , automatic with the 6.0 power stroke diesel. in june or there abouts this vehicle received the recall where they replaced the icp and flashed the computer. the truck now exhibits extremely low power below 1800 rpm making it dangerous to pull out into traffic. there is approximately a 4 to 5 second delay from stepping on the gas to where there is adequate power to pull into traffic. i have had several near misses to the situation. when to power does come on it is suddenly and can cause the tires to lose traction. prior to the re-flash the truck was fine with a smooth power increase form the point of stepping on the gas. i was told ford detuned these trucks with the re-flash( without my knowledge of the reduction in power). i feel this is very dangerous, and is especially exaggerated when towing a trailer which is what i bought this truck for. it has been in the shop numerous time and the dealer cant help as ford will not allow them to put the old program back it.*ak information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr